FAQs

 

 

Operational hours at our outdoor Adventure Park fluctuate during week days depending on booking load. You can book a private event between 10am and 10pm, Monday to Saturday and 10am to 6pm Sundays for Paintball and 10am to 10pm for Laser Tag.  Times are adjusted for seasonal daylight hours. Of course we always have Paintball Walk-on Saturdays and Sundays where you can join in with the group from 12pm to 5pm from early spring through late autumn.
Our retail store, Rock Ridge Paintball PLUS, located at 2210 Millar Ave. is open seven days a week, 10am to 6pm during the regular season.  The store will be closed Sundays and Mondays after October 31st to March 31st.  Please click here for updated retail store hours.
Please call anytime if you have any questions or have special requirements. We will always do our very best to ensure we get you the time you are looking for!
 
Unlike any other paintball field in Saskatoon and area, Rock Ridge Paintball is a fully insured, commercial facility.  While some may try to suggest that only a safety talk, an extra lense on your paintball mask and a waiver are all you need to be a proctected and safe - don't be fooled.  This is only a diversion tactic used to save money.  There is a reason every major paintball and laser tag park in Canada and the USA choose to provide this basic safety blanket.  Your safety and the safety of your children must never be comprised.  Whether you choose Rock Ridge Paintball or one of our competitors, ALWAYS inquire about insurance and proper supervision! 
 
To validate our insurance it is mandatory for all players to sign our waiver before they play.  Waivers will be provided at the field, however, if some of your players are under the age of 18 parental consent must be granted.  If this applies to you, our waiver can be downloaded for parents to sign on behalf of their children!  Click here for our printable waiver.
 
Rock Ridge Paintball Games is conveniently located only 10 minutes north of Saskatoon between the growing cities of Warman and Martensville! We are very easy to find and you will enjoy a comfortable drive on pavement right up to our turn off!   Just click on this link to view our directions.  Our retail store is located at 2210 Millar Ave., right in Saskatoon.
 
Rock Ridge Paintball Games offers fun, affordable and very competitively priced Paintball and Laser Tag to suit any group large or small.  We often offer many great promotions for you to take advantage of as well! Our prices are simple, straight forward and easy to understand.  With over 20 friendly and trained staff ready to assist you, we are confident you will find value, along with with uncomprimised safety and service you deserve - only at Rock Ridge Paintball and Laser Tag Games!  Just click on this link to take you to the price area!  Check out our Price Gaurantee on the main page too!
 
Most people already participate in a sport that is less “safe” than paintball, like football, basketball or even fishing. Industry safety standards like paintball masks, barrel plugs, and limits on paintball gun velocities help prevent injuries. The fact is less than one person out of every 4,000 who play paintball will end up having to go to the doctor for a paintball-related injury. This includes things like ankle sprains or scratches from falling in the woods. On the other hand, one in 33 people who play football will end up visiting the hospital each year.
Of course, getting hit by a paintball can leave a welt, but it is usually no worse than the bumps, bruises, and scratches that people get doing other things.
Paintball is safe even for fairly young preteens. Responsible commercial parks will carry liability insurance and provide trained direct supervision covering players as young as 10 or 12 (depending on the field).  According to statistics, playing on a commercial field is safer than playing at home. Most commercial fields, including Rock Ridge have rules, guidleines and game facilitators to further promote safety.
   On the other hand, when people play paintball in unestablished fields (for instance in their backyard, or in the forest or unsupervised), it is up to players to make sure they follow common sense procedures. Unfortunately, they often don’t. The majority of paintball-related eye injuries occur in unestablished fields, because players don’t follow safety rules.
  Does paintball hurt?  Honestly, sometimes. It depends on how fast the ball is traveling, where it hits, whether it breaks or not (balls that just bounce off tend to be more painful), and what kind of clothing the paintball players are wearing. Sometimes people don’t even feel a hit. But even when it does hurt, it is usually just a quick sting – the kind of thing that makes a person say “Ow!” and then forget about a few seconds later. Some hits come back to remind paintball players of their adventure hours, or even a day, later – as a bruise. These bruises might feel a little sore or tender to the touch.  Fear of pain is probably one of the biggest factors stopping people from trying out paintball, when it shouldn’t be. Yes, occasionally more serious injuries occur, but they are rarer in paintball than in most other sports. If someone bruises more heavily than other people, wearing layers or using a vest can make a big difference.
    ALWAYS BE SURE TO ASK THE COMMERCIAL FIELD YOU PLAN TO VISIT IS INSURED AND SUPERVISED BY A TRAINED GAME LEADER (REF)!  YOUR SAFETY SHOULD NEVER BE COMPRIMISED!
 
LaserTag is similar to paintball in the sense that you get the same adhrenaline packed indoor or outdoor experience, without shooting paintballs.  Laser systems at Rock Ridge don't actually send a laser beam, but instead send an infrared signal to act as your ammo.  Infrared signals are completely safe and are not harmful to the eyes.
 
Laser Tag is very safe.  Simply put - it is paintball without the paintballs.  We use a brand new, advanced tag system that looks just like a paintball marker but is equiped with a transmitter/receiver instead.  An infrared beam is fired when you pull the trigger on the marker giving you a realistic kick and pop just like the real thing.  The infrared signal emitted from the unit is not harmful to the eyes.  You do not have to wear sweaty hats or headband receivers found at other parks either! 
 
The minimum age to play paintball is 10 years old. The minimum age for Laser Tag is 6 years old!  Anyone under the age of 18 must have a parent or gaurdian sign their insuance waiver.  If you are coming out to try Airsoft please note that the minimum age is 15 and kids must be accompanied by an adult who is playing airsoft also. 
 
Rock Ridge Paintball Games does not want to leave anyone out! We cater to private events and walk-on guests for Paintball and private events for Laser Tag.  Guests making private bookings are never mixed with walk-on players.   "Walk-on's" for Paintball games run from 12pm to 5pm every weekend and Tuesday evenings from 6pm to dark! Bring out your buddies!
 
Rock Ridge Paintball Games offers private group oriented bookings too. Often sports teams, family reunions, office parties, stags and birthday groups prefer to enjoy their day together without breaking up their group and play on an equally matched playing field to build long lasting memories, further strengthen bonds and promote team building. Many events continue after the booking is over at our picnic area to enjoy a BBQ or lunch with one of our exceptional catering parters such as Family Pizza or Country Style BBQ. All private bookings are facilated by one of our Game Leaders to ensure your safety and help the games run smooth - with maximum fun!  Your group is never mixed with other groups unless you request it.   
 
• If you are coming out to enjoy paintball, be sure to wear clothing you are not concerned about.  Paintball paint is water soluable and generally does not stain but there are too many fabrics to test them all, and you never know where they will land.  We will supply you with protective gear and a mask with your rental package.  We do not allow any other form of eye protection.  Only masks certified for paintball will be allowed on the fields.  No exceptions.  Clean, laundered coveralls are available to rent for your visit at a very reasonable price.  Click here for rental information.
 • If you are playing Laser Tag you will need only to dress appropriately for the conditions.  Our laser tag system does not use bulky, sweaty receiver hats or vests so dress comfortably!  It is advisable to over-dress with layers rather than under-dress and be uncomfortably cold.  Rock Ridge Paintball is open rain or shine so consider bringing rain gear too!
Airsoft players must wear a full seal, airsoft or paintball rated goggle with strap at a minimum.  Full-face protection is highly recommended.
 
Rock Ridge Paintball sells a large selection of brand sodas, coffee, hot choclate, energy drinks and of course lots of bottled water.  We also sell chips and bars.  If you are planning an afternoon at Rock Ridge Paintball Games you are welcome to bring your own food and drink (except alcohol) for your event.  All we ask is that food and beverage not be brought onto the playing fields.  There will be plenty on hand for purchase at a reasonable price.
 
Yes!  Please do.  We have  picnic areas with tables and "The Officer's Mess" party shack for smaller groups if the weather is not co-operating or its not pre-booked.  Bring your portable bbq, rent our event bbq, or have one of our catering partners arrange the meals for you!  Remember, please feel free to bring what ever food and drink (except alcohol) you wish for the picnic area after your event.  All we ask is that food and beverage not be brought onto the playing fields.  There will be plenty on hand for purchase at a reasonable price.
 
As much as we'd love to allow alcohol we simply can not.  Rock Ridge Paintball is dedicated to your safety and paintball and alcohol don't mix.  In addition to this, we are bound by both insurance and Saskatchewan Liquor and Gaming regulation.   Unfortunately, players found to be intoxicated will not be permitted to play.  We have a zero tolerance policy on alcohol for your protection and the protection of our staff.  No refunds will be issued. 
   If you have a special event you would like to plan at our facility after your paintball or lasertag booking is over, special event liquor permits can be obtained from SLGA.  Please contact us for assistance if you are considering such an event.
 
At Rock Ridge Paintball Games we play in just about all weather conditions.  We are capable of playing paintball in the rain and snow and laser tag in wet weather too.  Our paintball equipment operates well in most conditions right down to -15C!  We do play in light to moderate drizzle or rain and/or snow not associated with a published local weather watch or warning.  We do not play either paintball or laser tag during electrical storms or weather warnings or extreme adverse weather. 
If you choose to cancel or reschedule your visit due to what you may feel are unfavorable conditions for the event you planned, we encourage you to do so 72 hours before your booking date to avoid a pre-authorized charge to your credit card or in absence of a credit authorization, loss of cash or cheque secured deposit.  Rock Ridge Paintball may call you inside of 72 hours to cancel or rebook due to what we assess as "unplayable" conditions. In this case there is no charge to you.  Please do not assume your booking is cancelled due to weather unless we have contacted you. 
  **Our weather promise - If weather causes an outright cancellation during your event, we will provide a 100% credit if the event is under half way completed or a 50% credit if the event is over half way completed, for a rescheduled event at a later date during the same season.  Unfortunately, since we cannot predict the weather or control mother nature, we do not provide refunds.  Off-field delays due to passing weather deemed unsafe by our staff are not eligible for refunds or credits.
 Paintball and Laser Tag is fun in just abut all conditions! It’s a matter of minutes before you forget all about the weather and begin enjoying a ridiculous amount of action and adrenaline!   If you are still not sure, call us any time to discuss your concerns.
 
No booking is required, no minimum number of players required!  We encourage family and friends, that may not have enough players to make a private booking and come out and join in rotating games from 12pm to 5pm, every Saturday, Sunday and Tuesday evenings from 6pm to dusk. You and your group will be mixed in with others to make even and fair teams. You can come out and join in when the new games begin. Games usually run 15 to 40 minutes depending on the group size and game type. Come on out and join the fun!  Its a great way to meet new friends and enjoy the day!  Rental equipment is first-come, first serve so arrive early!  Please note, we still take private bookings for Saturdays and Sunday also!
 
Yes. You are welcome use your own marker and equipment. All we ask is that you are familiar with your marker and know how to service it and adjust the velocity. All markers must have their velocity set to 270 feet per second or slower at Rock Ridge Paintball Games. A chrono station is on site. Refs will check velocities with handheld chronos if excess speeds are suspected. Rock Ridge Paintball Games will not be responsible for damaged or lost personal equipment.
 If you are concerned about theft or leaving your equipment or paintballs out, consider that our Safe Zone is staffed at all times during single and multiple bookings.  If you are still uncomfortable, try using one of our complimentry lockers located in our Safe Zone.  Bring a lock and lock up your goods if you choose.  Lockers available first come-first serve.
 
You may bring your own mask as long as it is a mask designed specificly for paintball. No other forms of eye protection will be allowed. Eye and ear protection are paramount and the importance of this can not be underestimated. Proper eye and ear protection and marker safety are our number one safety priority!  For airsoft, only ballistic rated, full seal banded goggles or paintball masks are allowed.
 
No. Selling paintballs at our facility is just one way we work to keep rates low and remain profitable. Watch our website or follow us on Facebook or Twitter for frequent deals on paintballs and merchandise!
 
We ask that you and your group arrive at least 30 minutes early for your booking to allow time for check-in and rental gear assignment. Try to allow 45 minutes for larger groups of 15 or more.  Our ability to get you out on the field on time largely depends on when all of the members of your group arrive.  If your group arrives on time you will receive your full booking alotment! 
 
Much consideration goes into your private booking.  We have to consider the number of rentals to keep available, the number of staff required to ensure your satisfaction and safety and we often turn away many others who may be seeking the same booking time as you.  When a group cancels their booking outside of the time frame we allow, or does not show up for their booking, we incur uneccessary expense for such things as staffing, not to mention lost income from potential customers who may have also been seeking the same booking time as your group. 
    Rock Ridge Paintball is pleased to offer you the most generous planning and security practice of any paintball or lasertag field in Saskatoon to allow groups to carefully consider their booking arrangements and plan accordingly.   We know it can be difficult to organize a group of people for an event, therefore we offer a very simple and very flexible platform to secure your time slot always considering you first!
 
Rock Ridge Paintball does not require a deposit.  Alternatively, we process a credit card pre-authorization the same simple way a hotel or rental car agency secures a booking.  A pre-autorization of $100.00 is usually performed to secure your booking.  The only time a "deposit" is held is if a guest chooses to secure their booking with cash or a cheque from a business, school or non-profit organization.  Unfortunately we do not take personal cheques.
 We offer a very generous and flexible rebook and cancellation policy with YOU in mind.  Cancellations and rebooks are allowed right up to 72 hours before your booking time with out penalty.  Cancellations, rebooks or no shows, within 72 hours of your reservation will be charged. Groups arriving with below the minimum number of players will  be charged  the balance if they choose to play.  Rock Ridge Paintball Games reserves the right to cancel or rebook groups for reasons such as safety and equipment operation. In the event that Rock Ridge Paintball Games cancels or rebooks your group your credit card is not charged.
 
Yes! Rock Ridge Paintball is open all year! Our outdoor adventure park closes for the regular season but we often hold winter events depending on weather and will remain open when when the weather is mild.  Over the winter we still offer exciting Mobile Laser Tag Games!  Watch our website for information for weather closures or coming events.  Consider us for winter staff events, Holiday Parties, Festivals and more! Follow us on Twitter too at https://twitter.com/RockRidgeYXE or follow us on Facebook at https://www.facebook.com/Rock-Ridge-Paintball-Games-303237060002/ for field updates and news!
 
Yes!  Rock Ridge Paintball PLUS, is Saskatoon's only brick and morter retail store located at 2210 Millar Ave. in Saskatoon!   We have a full-line in-store pro shop and repair service.  We stock many brands and types of paintball markers, airsoft guns, clothing and accessories.   Come check it out!  If we don't have it in stock we can definately get it for you!  Tell us what you are looking for and we do our very best to get it!   You can also visit our ecommerce store at www.RockRidgePaintballPLUS.com and order online!!